FAQ

FAQS - about our handmade jewelry 


Questions -

Questions? Comments? Chat with me over @charmedlifejewelry on instagram or email charmedlifejewelryy@gmail.com


Shipping -

Please be patient as each piece is handmade and shipping time varies. Some bracelets can be shipped out the next day whereas others may take 5-7 days to ship.  Products ship from New York. 


Customize - 

Want something that is one of a kind. Email charmedlifejewelryy@gmail.com and I can make it happen!


Wholesale & Gifts - 

If you are a retailer and are interested in wholesale pricing or to purchase products as party favors (birthdays, Bat Mitzvahs, Sweet 16s etc), please email us at charmedlifejewelryy@gmail.com.    


Sizing and Materials -

I highly recommend measuring your wrist before ordering a bracelet. But, if you are buying a gift and don't know the correct size, the average wrist size is 7 inches. I get a lot of questions about the different types of beads. So I offer gold-filled and gold-plated beads. Gold-filled bracelets are better for everyday wear and for people who often forgot to take their jewelry off.  They are more expensive but they are waterproof. The gold-plated are cheaper but tarnish in water. As long as you don’t get them wet they’ll be fine, so be careful not to shower or workout in them. 

 

Returns and Exchanges -

Unfortunately, we can not offer refunds on our custom products but products can be exchanged within 10 days of receipt.  Please contact us at charmedlifejewelryy@gmail.com for more information.